Our window cleaning process starts with a site assessment. We walk the property, count the panes, assess the accessibility, and identify any problem areas. For Snider Plaza properties, the assessment is meticulous — we evaluate every pane for existing condition and plan the most meticulous cleaning approach. For SMU area properties, we assess the street-level glass and the academic calendar. For Mockingbird Lane properties, we assess the mixed traffic patterns. We then provide a quote based on the scope of work.
On the day of service, our crew arrives with premium cleaning solutions and professional-grade equipment. For ground-floor windows, we use traditional squeegee methods — strip washer, premium solution, squeegee, and meticulous edge detailing. For University Park properties, the edge detailing is critical — we detail every edge and corner to ensure there are no streaks or spots. For upper-floor windows, we use water-fed pole systems with deionized water.
For Snider Plaza properties, we use the most premium cleaning solutions available. These solutions are formulated to cut through the clay dust and the pollen without leaving any residue. The premium solutions produce a clearer result than standard cleaning solutions. For luxury retail properties, the clarity of the glass is the measure of quality. We schedule cleaning during off-hours to avoid disrupting shoppers.
For SMU area properties with student smudges, we use traditional squeegee methods with extra attention to the street-level glass. The smudges and fingerprints from student contact come off with premium cleaning solutions, but the frequency needs to be higher during the academic year. The campus area has restaurants and retail that students frequent, and the street-level glass on these properties gets touched constantly during the semester. We recommend more frequent cleaning from September through May.
For Mockingbird Lane properties, the mixed traffic from SMU, the Park Cities residents, and Dallas commuters creates a specific type of grime. The street-level glass gets smudged by all types of pedestrians. We use squeegee methods with extra attention to the street-level glass, and we use premium solutions for the upper floors.
For properties near mature trees, we pay special attention to the pollen and sap. The pollen creates a yellow-green film that is removed with our premium cleaning solutions, but the sap may require a solvent pre-treatment.
After cleaning, we do a quality check with the property manager. For Snider Plaza properties, the quality check is among the most rigorous — we inspect every pane from multiple angles to ensure there are no streaks or spots. For SMU area properties, the quality check ensures the street-level glass is free of student smudges.
For University Park properties, we leave the site cleaner than we found it. The appearance of the work area is as important as the appearance of the glass.