Our window cleaning process starts with a site assessment. We walk the property, count the panes, assess the accessibility, and identify any problem areas. For SH-114 corridor properties, we assess the premium glass and the quality standards. For Town Square properties, we assess the destination traffic and the event schedule. For corporate properties, we assess the architectural features and coatings. We then provide a quote based on the scope of work.
On the day of service, our crew arrives with premium cleaning solutions and professional-grade equipment. For ground-floor windows, we use traditional squeegee methods — strip washer, squeegee, and meticulous edge detailing. For Southlake properties, the edge detailing is critical — we detail every edge and corner to ensure there are no streaks or spots. For upper-floor windows, we use water-fed pole systems with deionized water. The deionized water rinses spot-free, which is essential for meeting Southlake’s high standards.
For the glass on Southlake properties, we use premium cleaning solutions that are formulated to cut through the clay dust and the pollen without leaving residue. The premium solutions produce a clearer result than standard cleaning solutions, and the difference is visible in the final appearance of the glass.
For Town Square properties, we schedule cleaning during off-hours to avoid disrupting shoppers and diners. The destination traffic creates peaks during evenings and weekends, and we clean during the quieter periods. We use fast-curing methods for high-traffic walkways. The street-level glass gets extra attention for the smudges from shopper contact.
For properties near mature trees, we pay special attention to the pollen and sap. The pollen creates a yellow-green film that is removed with our premium cleaning solutions, but the sap may require a solvent pre-treatment.
For the premium glass and architectural features, we use gentle cleaning methods that preserve the finishes. The architectural glass may have coatings that require specific cleaning solutions, and we select the appropriate products.
After cleaning, we do a quality check with the property manager. For Southlake properties, the quality check is meticulous — we inspect every pane from multiple angles to ensure there are no streaks, spots, or missed areas. The high standards of the community mean the quality check is more rigorous than in other areas.
For Southlake properties, we leave the site cleaner than we found it. The appearance of the work area is as important as the appearance of the glass.